Privacy Policy

Data protection

The protection of your privacy is important to us. Below we have provided detailed information about how your data is handled.

Collection, processing and use of personal data

You can visit our site without disclosing any personal information. We only store access data without reference to individuals such as the name of your Internet service provider, the page you came from to visit us or the name of the requested file. This data is used solely to improve our website and does not allow any conclusions to be drawn about you personally.

Personal data is only collected when you freely submit it in the context of your order, or when opening a customer account or registering for our newsletter. We use the data that you have provided without your separate consent solely for purpose of fulfilling and processing your order. Upon completion of the contract and when payment of the purchase price has been received in full, your data will be blocked from further use and deleted after the expiry of retention periods under tax and commercial law, unless you have expressly consented to further use of your data. If you register for our newsletter your email address will be used for promotional purposes, until you unsubscribe from the newsletter. You can unsubscribe at any time simply by sending an email to or by writing to us at the address below.

Use of cookies

We use cookies on certain pages in order to improve our website and to enable certain functionality. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (these are called session cookies). Other cookies remain on your device and allow us or our partner companies to recognise your browser the next time you visit the website (known as persistent cookies).

You can configure your browser so that you are informed about the use of cookies and decide whether to accept them individually or to exclude cookies in certain cases or in general. Not accepting cookies may restrict the functionality of our website.

Web analysis with Google Analytics

This website uses Google Analytics, an analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called cookies, text files that are stored on your computer that allow usage of the website to be analysed. The information generated by the cookie about your use of this website is usually sent to a Google server in the USA and stored there. If IP anonymisation is enabled on this website, your IP address will be truncated beforehand by Google within Member States of the European Union or other states that are part of the European Economic Area. The full IP address is only sent to a Google server in the US and truncated there in exceptional cases. On behalf of the operator of this site, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other services relating to the usage of the website and the Internet to the website operator. The IP address sent by your browser as part of Google Analytics is not merged with other Google data. You can refuse to store cookies by selecting the appropriate settings in your browser software; however, we must point out that in this case you may not be able to use all features of this website to their full extent.

You can also prevent the data generated by the cookie and relating to your usage of the website (including your IP address) being collected by Google and prevent this data being processed by Google, by downloading and installing the browser plugin available at the following link:

Transfer of personal data

Your data is transferred to the shipping company entrusted with your delivery to the extent necessary to deliver the goods. Your payment details are sent to the financial institution responsible for processing payments.

Use of Facebook and Google+ plugins

Our website uses social plugins (“Plugins”) from Facebook and Google+. These services are provided by Facebook Inc. and Google Inc. respectively (“Providers”). Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). An overview of the plugins and what they look like can be found here: and

When you visit a page on our website that contains one of these plugins, your browser establishes a direct connection to Google's or Facebook's servers. The content of the plugin is sent directly to your browser by the respective Provider and incorporated into the page. By including the plugin the Providers receive information that your browser has accessed the relevant page on our website, even if you do not have a profile with the corresponding social network or are not logged in. This information (including your IP address) is sent from your browser directly to one of the respective Provider's servers in the USA and stored there.

If you are logged into one of the social networks, the Providers can immediately allocate your visit to our site to your Facebook or Google+ profile. If you interact with the plugins, for example by pressing the “like” or “+1” button, the corresponding information is also sent directly to one of the Providers’ servers and stored there. The information will also be published on the social network and be visible there to your friends.

For the purpose and scope of data collection and the further processing and use of data by the Providers as well as your rights in this regard and settings options for protecting your privacy, please refer to the Providers' privacy policies.

Facebook's data policy:
Google's data policy:
If you do not want Google or Facebook to allocate the data collected about our website directly to your profile on the respective social network, you must log out from the relevant social network before visiting our website. You can completely prevent plugins being loaded with add-ons for your browser, for example, the stop the Facebook plugin with “Facebook Blocker” (

Right to information

According to the German Data Protection Act, you have a right to information about your stored data free of charge, as well as a right to rectification, blocking or deletion of this data.

Privacy contact person

For questions regarding the collection, processing or use of your personal data, the right to information, correction, blocking or deletion of data and revocation of granted consents, please contact: or via the contact details above.

You can revoke consent for your data being used for advertising and market research purposes at any time, in whole or in part. Please simply send your revocation by email to or to our postal address.


Our privacy practices are in accordance with the German Data Protection Act (BDSG) and the Telemedia Act (TMG).

Yours, AL-KO Vehicle Technology 
Last updated: April 2014